Hospitality is one big balancing act. Hotel Owners constantly balance the expectations of guests, teams and investments.  Managers are faced with a similar balancing act.  Keeping the guest experience top-notch while meeting the needs and desires of their team all while making certain that there’s no negative impact to the bottom line is a lot [...]

2016-11-22T22:38:10-08:00November 22nd, 2016|Categories: hospitality consulting|Tags: , , , , , , , |Comments Off on Balance

Is your hotel forgettable?

Every hotel out there makes a unique sales proposition to its guests.  Some hotels strive to be trendy and hip, others angle toward being homey and some are totally comfortable being basic and affordable.  While choosing where your property fits in your market is a start, that’s not enough to compel your guests to [...]

2016-11-15T16:45:00-08:00November 15th, 2016|Categories: guest experience, hospitality consulting|Tags: , , , , , , |Comments Off on Is your hotel forgettable?

big small brands

Small brands are big these days.  What was once the shield for Goliath is now the sword for David.  The tables have turned and a brand promise made to a consumer better have a healthy dose of personality if the big guys expect to stick around much longer.  After all, personality is delivered by people, [...]

2016-11-13T10:49:56-08:00November 10th, 2015|Categories: guest experience, hospitality consulting|Tags: , , , , , |Comments Off on big small brands

way more than glamping

Sure do.  If you need a hospitality consultant for your hotel, inn, motel, B&B, lodge or campground, we can help as much or as little as you’d like. We can help you develop your business strategy, brand strategy and website.  Or, if you’ve got a website you quite like already, we can help [...]

2016-11-13T10:49:56-08:00September 1st, 2014|Categories: glamping, hospitality consulting|Tags: , , , , , |Comments Off on way more than glamping

destination: wine

Vineyard investing is trendy and what all the cool kids do when they retire or fire corporate employers.  We enjoy vino more than most and cite health benefits as the reason for our insatiable thirst.  That said – we would think more than twice before plunking down our life savings for a fruit farm. Vineyards [...]

2016-11-13T10:49:57-08:00March 11th, 2013|Categories: glamping, Vineyards|Tags: , , , , , , |Comments Off on destination: wine

pay more for less?

The United States Travel Association is a great resource for identifying travel trends and factors that impact the travel industry domestically and internationally.  According to them, the environment (protecting it that is) plays a huge part in domestic travellers’ plans.  Here’s a bit more: “With over 79% of U.S. adults considering themselves environmentally-conscious [...]

2016-11-13T10:49:57-08:00October 4th, 2011|Categories: glamping, hospitality consulting|Tags: , , , , , , |Comments Off on pay more for less?

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