privacy policy

Brand New Stay Privacy Policy as of November 1, 2018

Brand New Stay LLC (“we,” “us” or “our”) is committed to protecting your Personal Information as defined below that you share with us on this website,, including any survey responses, and in other Brand New Stay sponsored events and activities, such as, follow-up survey emails, calls and meetings. We protect Personal Information in accordance with our Brand New Stay Privacy Policy which we may update from time to time as described below. If you access our website and provide us your Personal Information, you are agreeing to the terms and conditions of this Privacy Policy. If you don’t agree, then do not access our web site and do not provide us your Personal Information.

Personal Information Defined
Your personal information is your contact information, such as, your name, company, email address, mailing address, phone numbers, and other personally identifiable information as noted below (“Personal Information”), so that we can contact and work with you to determine how our services may help you and your business. We do not ask for, nor do we want, any credit card or other electronic payment information or other personal information, such as, driver license number, date of birth, etc. Personal Information does not include, and these Privacy Policies do not apply to, “aggregated” information for which information identifiable to a person has been removed. For example, Personal Information does not include, without limitation, information about the number of users on the site, services requested, and general geographic references of users without specific addresses. Information we obtain in the normal course of your visit to the site, such as, your internet protocol (IP) address, browser type, operating system, referring site, and your activity on our site is not Personal Information provided this information is aggregated and is not linked to an identifiable person. This aggregated information is also not subject to our Privacy Policy. Note this is a business to business service and this web site is not meant to be used by persons under the age of 13 and we do not intend to collect any Personal Information from persons under the age of 13.

Permitted Use
The Personal Information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you have requested, to provide you with news and information about our products, services and events, to improve our website as provided for below, when we have your permission, or under the following circumstances:

  • if it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the any terms of service or use, or as otherwise required by law
  • if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy

Protection of Your Personal Information
We will take reasonable precautions to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, we cannot guarantee that your Personal Information will not be lost, misused, accessed without authorization, disclosed, altered or destroyed (collectively, “Unauthorized Use”). We will promptly inform you once we become aware of any Unauthorized Use, and ask that you promptly inform us as well if you become aware of any Unauthorized Use. Except to the extent our current service providers may encrypt the data you provide in transmission or in storage, we do not encrypt your data.

Cookies and other tracking devices
We may also use information in a “cookie.txt” file to better manage and improve our website. Your browser will store and pass through to our web server small packets of information in this file, such as, which pages and how many pages you visited. If this information is linked to your Personal Information, then it will be treated as your Personal Information and will be subject to our Privacy Policy. If your browser permits, you may decline cookies, but it may impact your ability to use our website. In addition to cookies, we may also use other industry tools to monitor and obtain information from your visit to our site to help us better manage the content on our site, such as, tracking pixels and web beacons, to determine the number of visits to our site, whether you opened an email, track your online movements, etc. This information is typically associated the users’ e-mail address(es).

Transfer of Personal Information to and out of the United States
Our authorized employees and agents only use the Personal Information as permitted by this Privacy Policy. If you are from outside of the United States, when you submit your Personal Information, you are transferring your information to the United States and hereby consent to the transfer of such information. Our third party service providers may also transfer, store and process data outside of the United States, including areas outside of the European Economic Area (the “EEA”). If you are from the EEA or jurisdiction with similar data protection laws, you acknowledge and consent to our right to transfer, process, and store data in the United States and other countries outside of the EEA that may not have the same data protections laws as those in the EEA.

Third Party Services Providers
We use third party service providers to assist us in processing your Personal Information, and we require that such third parties take reasonable precautions to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. As of the date above, we use Acies Communications,, as our website hosting service provider; and Wufoo,, for our online survey forms. We use other third party service providers as well. We are not responsible for third party service providers, but will enforce any rights that we have on your behalf.

Accessing, Updating and Deleting your Personal Information
You may ask us to confirm the Personal Information that we have of you and update it or request that we delete it. We will use commercially reasonable efforts to timely delete your Personal Information in our possession, subject to any legal requirements to maintain a record of it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us, and we are not to be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of your personal information.

Notification of Changes
We reserve the right to change our Privacy Policy from time to time as we see fit and your continued use of the site will signify your acceptance of any changes to these terms. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our site. Our intent is to stay current with industry practices for a company like ours with regard to website privacy policies. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. We will also use commercially reasonable efforts to notify you at the email address you provided if there is a material change in the terms under this Privacy Policy.

If you have questions, please contact Scott Hale at